FAQ

General

What are your office hours?

Monday–Friday 8:00 am to 5:00 pm, and Saturday 9:00 am to 12:00 pm. We’re closed Sunday.

Where is Stoll Rug & Furniture Cleaners located?

We’re about half a mile north of Laskey Road on the east side of Lewis Avenue — almost directly across from the city fire station. The building is white and blue with a red stripe. Address: 5240 Lewis Avenue, Toledo, Ohio 43612.

What areas do you serve?

We serve Northwest Ohio and Southeast Michigan. Not sure if you’re in our area? Give us a call — we’re happy to help.

Towns we often serve include Toledo, Perrysburg, Holland, Maumee, Ottawa Hills, Waterville, and Swanton, Ohio, plus Lambertville, Monroe, and Luna Pier, Michigan — and many nearby communities.

How do you price professional carpet cleaning?

We price by the square foot actually cleaned. We believe that’s the fairest way for both you and us. When only pathways need cleaning, we’ll measure those areas and give you a firm quote before we start. Automotive interiors are priced by the job.

Is there an estimate form on the website?

No website estimate form. You can book many jobs online. For larger jobs — or anytime you’d rather talk with us — call 419.478.0581 for a free estimate.

Can I arrange an appointment on the weekend or in the evening?

Those times are available when truly needed. They’re often used for commercial and industrial work. Call us and we’ll see what we can arrange.

Do you move furniture?

Yes, we move furniture when cleaning carpet, with some limitations depending on the piece. If you’re unsure about something, call us — we’re glad to let you know what we can handle.

How do you dispose of the water collected when you clean?

Water is collected in the wastewater tank on our truck and disposed of in the sanitary sewer at our plant, in line with EPA regulations for proper disposal.

Can I drop rugs off?

Yes. Bring them to 5240 Lewis Ave, Toledo. Pickup and delivery are available when you book.

Cleaning & repairing

Do you clean leather upholstery?

Yes — we clean leather upholstery often, either at our plant or on location. Call us if you have questions about your piece.

Can you remove freshly spilled paint?

It depends on the kind and amount of paint. Latex spills that aren’t too large can sometimes be removed completely, though some residue may remain. Damaged carpet can sometimes be replaced with a remnant or a piece from a closet — that usually needs a professional repair.

Do you clean lawn furniture or boat cushions?

Yes. We’re happy to clean outdoor lawn furniture and boat cushions. We can also treat them with 3M Scotchgard™ when you’d like that protection.

Do you clean the interior of vans, motor homes, or travel trailers?

Yes — vans, motor homes, and travel trailers are a regular part of our work. Call us and we’ll help you set it up.

Can I have just my cushion covers cleaned?

Yes, but please leave the covers on the cushions. Removing them to launder or clean separately often causes shrinkage, which makes it nearly impossible to get the covers back on. Bring in the cushion with the cover still on.

Can you make new fitted carpet pieces for my boat or travel trailer?

Yes — that’s commonly done at our plant. We have years of experience binding, serging, and sizing carpet pieces for vehicles.

Do you apply binding to unfinished carpet pieces?

Yes. We keep binding in many colors in stock, and if we don’t have your color we can usually get it quickly from our supplier.

Can the fringe on my rug be repaired or replaced?

Yes. It may not match exactly in style or color — we stock many options, and we can order from suppliers for a quick turnaround when needed. Fringe can also be added to an area rug to freshen the look.

Dealing with a spill? Our Cleaning 101 stain removal guides walk you through red wine, pet stains, candle wax, and more, step by step.

Still have a question? Call 419.478.0581 — we’re happy to help.