Privacy Policy
How we handle information when you visit our website, call us, or book online.
Last updated: September 9, 2026
Stoll Rug & Furniture Cleaners (“Stoll,” “we,” “us”) respects your privacy. This policy describes what we collect and how we use it.
Who we are
Stoll Rug & Furniture Cleaners
5240 Lewis Avenue, Toledo, OH 43612
Phone: 419.478.0581
Email: info@stollrug.com
Information we collect
- Contact and booking details you provide when you call, email, or book online (name, phone, email, address, service details).
- Website usage data such as pages viewed, device/browser type, and approximate location, if analytics are enabled.
- Technical logs our hosting provider may generate (IP address, timestamps) for security and reliability.
Online booking (Housecall Pro)
When you use Book now, booking is handled through Housecall Pro’s online booking widget for Stoll Carpet Cleaning LLC. Information you enter there is processed by Housecall Pro under their privacy practices and shared with us so we can schedule and perform your service.
Maps
If our Contact page embeds a map (for example Google Maps), that provider may collect technical data under their own privacy policy when the map loads.
Analytics
We may use Google Analytics (measurement ID G-YT7CGZMMT4) on the live website to understand traffic. Analytics will only be active when we intentionally enable it on the production site. You can control cookies through your browser settings.
How we use information
- To respond to inquiries and provide estimates
- To schedule, perform, and follow up on cleaning services
- To improve our website and customer experience
- To meet legal or safety obligations when required
Sharing
We do not sell your personal information. We share information with service providers who help us operate (such as Housecall Pro for booking, and hosting/analytics providers if enabled), and when required by law.
Your choices
Request access, correction, or deletion by calling 419.478.0581 or emailing info@stollrug.com.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes
We may update this policy from time to time. The “Last updated” date above will change when we do.